Exchanges and returns

 

We try to make the dimensions of our items as clear as possible on the product pages. Nonetheless, if you have ordered the wrong items, you may of course return and/or exchange them.

 

We only accept returns which have been notified to us in advance. You must therefore contact us by e-mail within 14 days to tell us which order and item(s) of clothing it concerns and, if you would like to exchange, which size or item of clothing you would prefer.

Clothing must be sent unworn, with the original labels and (if possible) in the original packaging, together with the packing slip, in the original packaging, within 14 days. Do not forget to put sufficient postage stamps on your parcel. We will refund the purchase amount within 14 days after receiving your notification of the return and the return shipment.

 

Should you wish to exchange the items, we will send you the new clothing free of any extra postage fees. We will pay the postage costs for this second delivery.

 

Our return address:

 

Highleytall.com - returns

De Marowijne 27a

1689 AR Zwaag

The Netherlands