Frequently Asked Questions

 

When can I expect my order to be delivered? 

 

All items on the website are sold from stock. If an ordered item is out of stock, we inform you about this as soon as possible. We will ship your order within 1-3 days. Delivery times depend on postal services.

 

 

I have a specific size / fit, can you help me? 

 

On the website you can filter by size. Many items come with specific information about the style and fit. Still not sure or are are you looking for something specific? You can always send us an e-mail, we are happy to assist you.

 

How can I contact you?

 

You can always contact us by e-mail: info@highleytall.com, or use the form on the contact page.

Our telephone number is : +31 6 42525675. You can reach us from 9 am to 9 pm CET on weekdays. On saturday you can rearch us from 9 am to 5 pm.


Our address:

Highleytall.com
Bollenmarkt 7-i
1681PJ Zwaagdijk-Oost
The Netherlands

 

What is your privacy policy? 

 

We take privacy and security very seriously. Payments take place via a secure connection. We will only use your details to inform you about orders, promotions and special offers. Customer details will never be passed on to third parties. When you create an account, you will be asked for a password. Be careful and do not tell anyone else your password. This will keep your details safe.

 

What information is in my account? 

 

Your account overview shows your recent orders, contact details and delivery addresses. Log into your account to change your details at any time.